These Terms and Conditions, together with any other written information we have provided to you provided during the confirmation process of your reservation, are applied to your reservation made with Soloboleto.
Please read the Terms and Conditions carefully before using the website of Only ticket and make any reservation. By using the site, you agree to the Terms and Conditions without any restrictions. If you disagree with any part of the Terms and Conditions, you will not be able to use the website in any way or make a reservation.
CONTRACT When making your reservation, we, as representatives, take care of arrange for you an agreement with the principal or another provider, such as a tour operator / hotel/cruise company/accommodation company, etc., as mentioned in your receipt(s). We could book you a vacation package, in which case you would have a single agreement with the principal, or we could book the services that make up your trip with several Principals or suppliers, in which case you would have different agreements with each of them.
As representatives, we do not assume responsibility for the actions or omissions of the principal(s) or provider(s) or for the services offered by them. The Terms and Conditions of the principal(s) or supplier(s) will apply to your reservation and we suggest that you Please read them with caution as they contain important details about your reservations. I requested kindly copies of these if you don't own them.
RESERVATIONS Passengers must ensure that all names and times are accurate according to their passports and that the hotel itinerary is correct. I may not know allow changes after tickets are provided and alterations may incur additional charges.
During a reservation, all the details will be read to you and the details will be confirmed corresponding to the principal(s) or supplier(s). Upon receiving all travel documents, check if details such as names, dates and times are accurate and notify us immediately if any revisions are required. Also, keep in mind that all tickets supplied are non-refundable, non-modifiable and non-transferable to unless otherwise stated.
The booking information you provide to us will be passed on only to the relevant providers of your travel arrangements or to other individuals who are part of the provision of your travel arrangements. In addition, if required by authorities, or as required by law, the Information may be provided to public authorities such as customs or immigration. This applies to any sensitive information you provide, such as details of any
disability, dietary and religious requirements. Certain information may also be transmitted to security or credit verification companies. If you are traveling to the United States, United States Customs and Border Protection will receive this information for the purpose of preventing and combating terrorism and other serious crimes transnationals.
If you are traveling outside of the United States of America, data protection controls they may not be as strong as the legal requirements in this country. If we can't broadcast this information to the relevant providers, we will not be able to provide your reservation. To the making this reservation, you consent to the transmission of this information to the corresponding people. Full details of our privacy policy can be requested data protection.
PAYMENT Clients must pay a fee or the full amount at the time of booking. Whether make only a partial payment, the balance must be paid on or before the due date stipulated. Failure to comply with this may result in the cancellation of the reservation by of the principal or provider. This may imply cancellation charges established in your terms and Conditions. Unless otherwise mentioned in the booking conditions or reported, the entire amount paid for reservations will be held in the name of the principal or corresponding supplier.
All costs shown for travel services are in US dollars. CANCELLATION and MODIFICATION The written request for cancellation or modification must be be sent by you and will not take effect until we receive it. By canceling or modifying your reservation, the principal or supplier may charge the cancellation or modification fee according to their Terms and Conditions (which can sometimes be 100% of the total cost).
If you want to change anything other than expanding the number of people in your group/reservation, you must pay a modification fee of USD 50.00 per reservation, including the hotel/provider charges (if any). From time to time, we are required to collect additional taxes. You will be informed of any additional taxes prior to the ticket issuance/reissue.
Neither Soloboleto nor its principal or provider will be responsible for the cancellation, boarding late and no refunds will be provided.
DELIVERY OF DOCUMENTS All documents (for example, invoices, tickets, policies insurance) that need to be mailed will be mailed to you. Once documents are sent to you, Soloboleto will not accept any responsibility to unless the loss of documents is caused by our negligence. In such cases, if tickets or other documents need to be reissued, all costs will be borne by your account. If necessary, you can request delivery by other means. However, this could imply additional costs.
CONFIRMATION After making the reservation, Soloboleto sends you an email confirmation confirming that Soloboleto has received your service reservation request. have Please note that this email is only an acceptance of your purchase and the last Confirmation will be given after verifying the availability of the service you requested with the provider or providers.
COMPLAINTS As an agent, Soloboleto will assist you with any complaints you may have. can get in Contact our Customer Service for further assistance. However the contract(s) for your travel arrangements is between you and the supplier(s) or the supplier(s). Any questions or concerns related to travel arrangements should address them. If you have a problem while on vacation, this should be reported to immediately to the provider/supplier or your local supplier or agent.
If you do not follow this procedure, there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or not at all will receive none depending on the circumstances. If you want to make a complaint when you return to home, write to the provider/supplier. You will see the name and address, as well as the details on any confirmation document we send you.